# Stolen Orbit > AI implementation and business process automation for European businesses, with Italy as the first market. Services include assessment, implementation and ongoing operational support. Company: Stolen Orbit LLC. Contact: info@stolenorbit.com. Contact languages: Italian and English. Italy and Europe describe the service market, not the company’s place of incorporation. Founders: Paolo Cadoni and Alberto Norris. The named industries are examples, not an exclusive sector focus. Examples and calculator inputs are illustrative unless explicitly identified as documented client work. Markdown pages are generated from the same rendered public content as the website. Each includes a link to its original HTML page and, where the HTML provides stable anchors, links to the exact supporting sections. Tools and worksheets explain their method; their interactive functions run on the HTML pages. ## English - [AI implementation & automation services](https://stolenorbit.com/en/services/index.md): Compare AI implementation, CRM and ERP integration, document extraction, team training and managed automation services for businesses in Italy and Europe. [HTML](https://stolenorbit.com/en/services/) - [Business AI & automation glossary](https://stolenorbit.com/en/resources/ai-automation-glossary/index.md): 24 AI and automation terms explained with business examples, limitations and supplier questions. From RAG and agents to costs, evaluation and maintenance. [HTML](https://stolenorbit.com/en/resources/ai-automation-glossary/) - [AI extraction evaluation: 12 open cases](https://stolenorbit.com/en/tools/ai-extraction-evaluation/index.md): Explore 12 synthetic order-extraction cases: missing data, ambiguity and duplicates. Download the JSON dataset and compare explicit outputs without signing up. [HTML](https://stolenorbit.com/en/tools/ai-extraction-evaluation/) - [AI implementation for businesses](https://stolenorbit.com/en/services/ai-implementation/index.md): Put AI into everyday business processes. Process assessment, integrations, a bounded pilot and measurable results for teams in Italy and Europe. [HTML](https://stolenorbit.com/en/services/ai-implementation/) - [Business process automation services](https://stolenorbit.com/en/services/business-process-automation/index.md): Connect email, CRM and business systems with reliable workflows. Process assessment, integrations, exception handling and clear operational ownership. [HTML](https://stolenorbit.com/en/services/business-process-automation/) - [AI agents for business workflows](https://stolenorbit.com/en/services/ai-agents/index.md): Build business AI agents with authorised tools, traceable sources and human approval. Start with one defined task and measurable evaluation criteria. [HTML](https://stolenorbit.com/en/services/ai-agents/) - [How to introduce AI in your business](https://stolenorbit.com/en/resources/how-to-introduce-ai-in-your-business/index.md): A practical first AI project: choose a process, prepare data, assign owners, run a bounded pilot and decide whether to continue. [HTML](https://stolenorbit.com/en/resources/how-to-introduce-ai-in-your-business/) - [AI implementation costs: a practical model](https://stolenorbit.com/en/resources/ai-implementation-costs/index.md): Assess the full cost of business AI: setup, integrations, human review, errors and ongoing operations. Includes a clearly illustrative return model. [HTML](https://stolenorbit.com/en/resources/ai-implementation-costs/) - [Business automation by industry](https://stolenorbit.com/en/who-we-help/index.md): Explore automation for professional services, manufacturing, logistics, construction, hospitality, retail and more, with human checks and ongoing care. [HTML](https://stolenorbit.com/en/who-we-help/) - [Automation for professional services](https://stolenorbit.com/en/industries/professional-services/index.md): Organise client enquiries, missing documents and case handovers. Custom automation for your practice, with professional review and ongoing support. [HTML](https://stolenorbit.com/en/industries/professional-services/) - [Automation for manufacturing SMEs](https://stolenorbit.com/en/industries/manufacturing/index.md): Connect requests for quotation, product references and order preparation. Keep drawing revisions visible and your technical team in control. [HTML](https://stolenorbit.com/en/industries/manufacturing/) - [Automation for logistics & transport](https://stolenorbit.com/en/industries/logistics-transport/index.md): Connect transport requests, shipment references and proof of delivery. Handle missing documents and exceptions with clear checks for your operations team. [HTML](https://stolenorbit.com/en/industries/logistics-transport/) - [Automation for construction & trades](https://stolenorbit.com/en/industries/construction-trades/index.md): Organise site-visit requests, appointments, quotes and changes to the work. Custom workflows with clear approvals and ongoing support for your team. [HTML](https://stolenorbit.com/en/industries/construction-trades/) - [Automation for hotels & hospitality](https://stolenorbit.com/en/industries/hospitality/index.md): Organise guest enquiries, pre-arrival information and reception handovers. Connect workflows to your PMS with human checks and ongoing care. [HTML](https://stolenorbit.com/en/industries/hospitality/) - [Automation for real estate agencies](https://stolenorbit.com/en/industries/real-estate/index.md): Connect listing enquiries, viewing availability and document checklists. Your agent stays in control of property information, appointments and negotiations. [HTML](https://stolenorbit.com/en/industries/real-estate/) - [Automation for shops & retail networks](https://stolenorbit.com/en/industries/retail/index.md): Connect store enquiries, product availability and stock transfers. Workflows linked to your POS and inventory, with confirmation from staff. [HTML](https://stolenorbit.com/en/industries/retail/) - [Automation for training providers](https://stolenorbit.com/en/industries/training-providers/index.md): Manage course enquiries, incomplete enrolments and practical communications. Connect administration and schedules with human checks and ongoing maintenance. [HTML](https://stolenorbit.com/en/industries/training-providers/) - [AI document data extraction](https://stolenorbit.com/en/services/ai-document-data-extraction/index.md): Turn PDFs, forms and technical documents into reviewable data. AI extraction with source references, field validation and an explicit exception workflow. [HTML](https://stolenorbit.com/en/services/ai-document-data-extraction/) - [Internal AI knowledge assistant](https://stolenorbit.com/en/services/internal-ai-knowledge-assistant/index.md): Scope an internal AI assistant with cited sources, verified permissions and maintained documents. Practical retrieval and answer evaluation for your team. [HTML](https://stolenorbit.com/en/services/internal-ai-knowledge-assistant/) - [CRM automation and AI integration](https://stolenorbit.com/en/services/crm-automation-ai-integration/index.md): Connect enquiries, tasks and sales data to your CRM. Defined record rules, AI drafts, duplicate handling and reviewable handoffs for commercial teams. [HTML](https://stolenorbit.com/en/services/crm-automation-ai-integration/) - [ERP integration and automation](https://stolenorbit.com/en/services/erp-integration-automation/index.md): Connect operational workflows to your ERP with field mapping, validation and reconciliation. Verify APIs, draft records, duplicates and recovery before release. [HTML](https://stolenorbit.com/en/services/erp-integration-automation/) - [AI opportunity assessment for businesses](https://stolenorbit.com/en/services/ai-opportunity-assessment/index.md): Decide where AI and automation belong in your business. Process discovery, justified priorities, data constraints and a measurable first-project brief. [HTML](https://stolenorbit.com/en/services/ai-opportunity-assessment/) - [Practical AI training for business teams](https://stolenorbit.com/en/services/practical-ai-team-training/index.md): Build practical AI skills through job-specific exercises, output review, approved data rules and adoption support. Training tied to real team responsibilities. [HTML](https://stolenorbit.com/en/services/practical-ai-team-training/) - [Automation and AI maintenance](https://stolenorbit.com/en/services/automation-ai-maintenance/index.md): Operate automations after launch: workflow monitoring, errors, API changes, AI output quality and ownership. Support with explicit scope and responsibilities. [HTML](https://stolenorbit.com/en/services/automation-ai-maintenance/) - [Controlled AI business reporting](https://stolenorbit.com/en/services/controlled-ai-reporting/index.md): Prepare reports and AI summaries from defined data: consistent metrics, traceable sources, reconciled totals and review before distribution to your team. [HTML](https://stolenorbit.com/en/services/controlled-ai-reporting/) - [Procurement automation and quote comparison](https://stolenorbit.com/en/resources/procurement-quote-comparison-workflow/index.md): Organise purchase requests, extract supplier offers and compare quotes without losing units, exclusions, revisions or approval responsibility. A practical workflow. [HTML](https://stolenorbit.com/en/resources/procurement-quote-comparison-workflow/) - [Professional services workflow automation](https://stolenorbit.com/en/resources/professional-services-workflow-automation/index.md): Organise service delivery from enquiry to handover: document collection, scope, versions, approvals and final delivery with targeted automation and AI drafts. [HTML](https://stolenorbit.com/en/resources/professional-services-workflow-automation/) - [AI agents or workflows: how to choose](https://stolenorbit.com/en/resources/ai-agents-or-workflows/index.md): Choose rules, an AI step or an agent for business processes. Compare decision paths, exceptions, permissions and evidence from a practical test. [HTML](https://stolenorbit.com/en/resources/ai-agents-or-workflows/) - [RAG or fine tuning for business AI?](https://stolenorbit.com/en/resources/rag-or-fine-tuning/index.md): Separate fresh knowledge, model behaviour and live operational data. Choose between retrieval, prompts, fine tuning and integrations using observed errors. [HTML](https://stolenorbit.com/en/resources/rag-or-fine-tuning/) - [Preparing business data for AI](https://stolenorbit.com/en/resources/data-readiness-for-ai/index.md): Check sources, meaning, quality, access and updates before an AI project. A practical data readiness guide with an order example and decision checklist. [HTML](https://stolenorbit.com/en/resources/data-readiness-for-ai/) - [How to evaluate AI system reliability](https://stolenorbit.com/en/resources/evaluating-ai-reliability/index.md): Define errors, test cases and acceptance criteria for an AI project. Evaluate extracted data, answers, sources and actions beyond a convincing demo. [HTML](https://stolenorbit.com/en/resources/evaluating-ai-reliability/) - [Designing human review for AI workflows](https://stolenorbit.com/en/resources/human-review-for-ai/index.md): Design useful approval steps and review queues: evidence, stopping rules, decision ownership and measurement of the manual work that remains. [HTML](https://stolenorbit.com/en/resources/human-review-for-ai/) - [Business AI: build or buy?](https://stolenorbit.com/en/resources/build-or-buy-ai/index.md): Compare existing software, configuration and custom development for business AI. Assess process fit, integrations, ownership, operations and exit options. [HTML](https://stolenorbit.com/en/resources/build-or-buy-ai/) - [Automation failures, retries and duplicates](https://stolenorbit.com/en/resources/automation-failures-and-duplicates/index.md): Design resilient CRM, business-system and email integrations: uncertain outcomes, retries, idempotency, exception queues and reconciliation. [HTML](https://stolenorbit.com/en/resources/automation-failures-and-duplicates/) - [From AI pilot to production: a rollout plan](https://stolenorbit.com/en/resources/rolling-out-ai-safely/index.md): Move from offline tests to real work with shadow mode, approved drafts, limited scope, stopping rules, recovery and clear operational ownership. [HTML](https://stolenorbit.com/en/resources/rolling-out-ai-safely/) - [How to write an AI project brief](https://stolenorbit.com/en/resources/ai-project-vendor-brief/index.md): Prepare a comparable brief for AI agencies and suppliers: process, cases, data, integrations, responsibilities, acceptance evidence and handover. [HTML](https://stolenorbit.com/en/resources/ai-project-vendor-brief/) - [How to measure automation outcomes](https://stolenorbit.com/en/resources/measuring-automation-outcomes/index.md): Measure AI projects beyond claimed hours saved: baselines, coverage, corrections, waiting time, quality and actual use of released capacity. [HTML](https://stolenorbit.com/en/resources/measuring-automation-outcomes/) - [Business process inventory template](https://stolenorbit.com/en/templates/process-inventory/index.md): Map a business process before automating it: steps, volumes, systems, exceptions and owners. Editable worksheet with examples and a download. [HTML](https://stolenorbit.com/en/templates/process-inventory/) - [AI and automation opportunity scorecard](https://stolenorbit.com/en/templates/automation-opportunity-scorecard/index.md): Compare automation opportunities using evidenced benefits, feasibility and risk. A practical scorecard for choosing a first AI project transparently. [HTML](https://stolenorbit.com/en/templates/automation-opportunity-scorecard/) - [AI data readiness checklist and worksheet](https://stolenorbit.com/en/templates/ai-data-readiness/index.md): Check whether your data is ready for an AI project: sources, quality, access, samples and gaps. Includes remediation actions and entry criteria. [HTML](https://stolenorbit.com/en/templates/ai-data-readiness/) - [Business system integration map template](https://stolenorbit.com/en/templates/integration-map/index.md): Map CRM, ERP, email and AI connections: fields, triggers, permissions, failures and reconciliation. A practical worksheet for operations and IT. [HTML](https://stolenorbit.com/en/templates/integration-map/) - [AI evaluation dataset template](https://stolenorbit.com/en/templates/ai-evaluation-dataset/index.md): Prepare AI test cases with inputs, expected outputs, critical failures and review criteria. A worksheet for repeatable evaluation before release. [HTML](https://stolenorbit.com/en/templates/ai-evaluation-dataset/) - [Human review policy template for AI](https://stolenorbit.com/en/templates/human-review-policy/index.md): Define which AI actions need approval, who reviews them, what evidence is required and when work stops. An operational worksheet with examples. [HTML](https://stolenorbit.com/en/templates/human-review-policy/) - [AI agent permission matrix template](https://stolenorbit.com/en/templates/ai-permission-matrix/index.md): Specify access for people, AI agents and integrations: resources, operations, approvals, tests and revocation. A practical worksheet without credentials. [HTML](https://stolenorbit.com/en/templates/ai-permission-matrix/) - [Automation exception register template](https://stolenorbit.com/en/templates/exception-register/index.md): Track paused cases, failures and duplicates across automated workflows: impact, owner, recovery and prevention. A practical operational worksheet. [HTML](https://stolenorbit.com/en/templates/exception-register/) - [AI and automation rollout plan template](https://stolenorbit.com/en/templates/ai-rollout-plan/index.md): Plan an AI rollout with an initial cohort, progression criteria, checks, stopping rules and recovery. An editable template for moving beyond a pilot. [HTML](https://stolenorbit.com/en/templates/ai-rollout-plan/) - [AI monitoring and operations runbook](https://stolenorbit.com/en/templates/ai-monitoring-runbook/index.md): Define checks, alerts, ownership and recovery for AI and automation in production. A practical runbook for ongoing managed operation. [HTML](https://stolenorbit.com/en/templates/ai-monitoring-runbook/) - [AI implementation vendor scorecard](https://stolenorbit.com/en/templates/ai-vendor-scorecard/index.md): Compare AI partners on evidence, integrations, support, cost and exit arrangements. A worksheet for evaluating proposals against the same scope. [HTML](https://stolenorbit.com/en/templates/ai-vendor-scorecard/) - [AI automation ownership and handover template](https://stolenorbit.com/en/templates/automation-handover/index.md): Hand over an automation with owners, access, documentation, operating checks and support responsibilities. A checklist for ongoing operation. [HTML](https://stolenorbit.com/en/templates/automation-handover/) - [AI and automation change log template](https://stolenorbit.com/en/templates/ai-change-log/index.md): Record changes to prompts, models, sources and integrations: rationale, tests, approval and recovery. Track which version produced each outcome. [HTML](https://stolenorbit.com/en/templates/ai-change-log/) - [Practical AI team training plan template](https://stolenorbit.com/en/templates/ai-team-training/index.md): Plan AI training around real work: roles, exercises, allowed data, output checks and support. Includes a practical assessment of readiness. [HTML](https://stolenorbit.com/en/templates/ai-team-training/) - [AI document extraction schema template](https://stolenorbit.com/en/templates/document-extraction-schema/index.md): Define fields, types, sources, checks and ambiguity handling for AI document extraction. Prepare outputs that business systems can actually use. [HTML](https://stolenorbit.com/en/templates/document-extraction-schema/) - [AI knowledge source register template](https://stolenorbit.com/en/templates/knowledge-source-register/index.md): Organise an AI assistant’s sources: ownership, versions, permissions, refresh and citation checks. A practical template for managed internal knowledge. [HTML](https://stolenorbit.com/en/templates/knowledge-source-register/) - [CRM data rules for AI automation template](https://stolenorbit.com/en/templates/crm-data-rules/index.md): Define CRM identity, fields, duplicates and updates before automating. A worksheet covering authoritative sources, approvals and conflict handling. [HTML](https://stolenorbit.com/en/templates/crm-data-rules/) - [ERP integration reconciliation template](https://stolenorbit.com/en/templates/erp-reconciliation/index.md): Compare source records with your ERP to find missing items, duplicates and differences. Includes keys, checks, uncertain outcomes and verified closure. [HTML](https://stolenorbit.com/en/templates/erp-reconciliation/) - [Supplier quotation comparison template](https://stolenorbit.com/en/templates/procurement-quote-comparison/index.md): Compare quotations with equivalent quantities, units, additional costs, delivery and exclusions. A purchasing worksheet with evidence and clarification steps. [HTML](https://stolenorbit.com/en/templates/procurement-quote-comparison/) - [AI business reporting brief template](https://stolenorbit.com/en/templates/business-reporting-brief/index.md): Define a report’s decision, metrics, sources, checks and distribution. A worksheet separating verified calculations from interpretations needing review. [HTML](https://stolenorbit.com/en/templates/business-reporting-brief/) - [AI project tools and templates](https://stolenorbit.com/en/tools/index.md): Free calculators and 20 editable templates to choose, design, evaluate and operate business AI and automation. No registration required. [HTML](https://stolenorbit.com/en/tools/) - [Automation ROI and cost calculator](https://stolenorbit.com/en/tools/automation-roi-calculator/index.md): Estimate released capacity, recurring costs and theoretical investment recovery. Includes human review, exceptions and monitoring effort. [HTML](https://stolenorbit.com/en/tools/automation-roi-calculator/) - [Which AI project should come first?](https://stolenorbit.com/en/tools/ai-project-prioritizer/index.md): Compare AI opportunities using impact, frequency, data readiness, effort and risk. Identify prerequisites before selecting a pilot. [HTML](https://stolenorbit.com/en/tools/ai-project-prioritizer/) - [AI agent or rule-based automation?](https://stolenorbit.com/en/tools/ai-or-automation/index.md): Four questions to compare rule-based workflows, reviewed AI and bounded agents. Includes explanations, prerequisites and next steps. [HTML](https://stolenorbit.com/en/tools/ai-or-automation/) - [AI implementation & business automation](https://stolenorbit.com/en/index.md): AI implementation and workflow automation for businesses in Italy and Europe. Connect your tools, test one process and measure the result with Stolen Orbit. [HTML](https://stolenorbit.com/en/) - [How we work: from first workflow to ongoing care](https://stolenorbit.com/en/our-process/index.md): A practical path to business automation: assessment, proposal, testing, rollout and ongoing care. Clear responsibilities, checks and costs. [HTML](https://stolenorbit.com/en/our-process/) - [Find your first workflow to automate](https://stolenorbit.com/en/automation-assessment/index.md): A guided assessment to describe a repetitive task, identify what to measure and prepare a brief. No email needed to see your result. [HTML](https://stolenorbit.com/en/automation-assessment/) - [Enquiry and quote follow-up](https://stolenorbit.com/en/services/quote-follow-up/index.md): We set up follow-up for open enquiries and quotes: agreed reminders, stopping rules and a clear handoff to your sales team. [HTML](https://stolenorbit.com/en/services/quote-follow-up/) - [Prepare orders from emails, PDFs and spreadsheets](https://stolenorbit.com/en/services/order-preparation/index.md): We prepare incoming customer orders for your business system: checked details, flagged uncertainties and drafts for staff approval. [HTML](https://stolenorbit.com/en/services/order-preparation/) - [Ecommerce email automation](https://stolenorbit.com/en/services/ecommerce-email-automation/index.md): We set up welcome, abandoned checkout, post-purchase and replenishment emails for ecommerce: data, content, timing, exclusions and testing. [HTML](https://stolenorbit.com/en/services/ecommerce-email-automation/) - [Routine customer support automation](https://stolenorbit.com/en/services/customer-support-automation/index.md): We set up answers to recurring questions about orders, delivery, returns and products, using approved information and handing exceptions to staff. [HTML](https://stolenorbit.com/en/services/customer-support-automation/) - [Automation for suppliers, wholesalers and distributors](https://stolenorbit.com/en/suppliers-distributors/index.md): Automation for sales office tasks: quote follow-up, order preparation and recurring questions, starting with the tools your team already uses. [HTML](https://stolenorbit.com/en/suppliers-distributors/) - [Automation for established ecommerce businesses](https://stolenorbit.com/en/ecommerce/index.md): We connect data, email and customer support for online stores with real customers and orders. Start with one defined process, then useful support and extensions. [HTML](https://stolenorbit.com/en/ecommerce/) - [Paolo Cadoni and Alberto Norris: about us](https://stolenorbit.com/en/about/index.md): Paolo Cadoni and Alberto Norris: over 100,000 combined downloads for apps built together. A CTO with years of experience at San Francisco startups. [HTML](https://stolenorbit.com/en/about/) - [Let’s talk about your process](https://stolenorbit.com/en/contact/index.md): Tell us which task you want to simplify and the tools you use. The first step towards an automation project with Stolen Orbit. [HTML](https://stolenorbit.com/en/contact/) - [Mobile app development](https://stolenorbit.com/en/mobile-app-development/index.md): Mobile app development, from the idea to integrations. Paolo Cadoni and Alberto Norris built apps together with over 100,000 combined downloads. [HTML](https://stolenorbit.com/en/mobile-app-development/) - [Practical business automation guides](https://stolenorbit.com/en/resources/index.md): Email order checklists, practical quote follow-up examples, and a decision table comparing native automation, connectors and custom integrations. [HTML](https://stolenorbit.com/en/resources/) - [Email orders to your business system: a checklist](https://stolenorbit.com/en/resources/email-order-preparation-guide/index.md): Prepare orders from email and PDFs with checks for product codes, quantities, duplicates and exceptions. Includes a worked example and cross-border checklist. [HTML](https://stolenorbit.com/en/resources/email-order-preparation-guide/) - [Quote follow-up: messages and stopping rules](https://stolenorbit.com/en/resources/quote-follow-up-guide/index.md): Plan quote follow-up with two short email examples, clear entry conditions and rules for stopping after replies, orders or requests for no more contact. [HTML](https://stolenorbit.com/en/resources/quote-follow-up-guide/) - [Native automation, connectors or custom integration?](https://stolenorbit.com/en/resources/native-automation-connectors-custom-integrations/index.md): Compare built-in automation, connector platforms and custom integrations: when each fits, what to verify, and who will maintain the workflow. [HTML](https://stolenorbit.com/en/resources/native-automation-connectors-custom-integrations/) ## Optional - [Structured content catalog](https://stolenorbit.com/content-index.json): Public pages by language, content type and topic, with original HTML, Markdown URLs and source-section citations. - [Synthetic extraction evaluation dataset](https://stolenorbit.com/datasets/order-extraction-v1.json): Twelve authored teaching cases with reference answers and deliberately imperfect sample outputs. Not client results or model benchmarks. - [English editorial updates](https://stolenorbit.com/en/feed.xml): Atom feed with actual editorial review dates. - [Stolen Orbit overview](https://stolenorbit.com/llms.txt): Company overview and starting points. - [Italian content directory](https://stolenorbit.com/it/llms.txt): Equivalent pages in the other language. - [XML sitemap](https://stolenorbit.com/sitemap.xml): Indexable canonical HTML pages.