Source: [Original HTML page](https://stolenorbit.com/en/services/support/)

Language: English

[Services](https://stolenorbit.com/en/services/)

# Same question again? _The answer’s ready._

We draft answers from your own documents. Unclear or sensitive cases go to your team.

[Tell us about your business](https://stolenorbit.com/en/contact/?service=support)

Choose a service

**Custom**

**Orders**

**Quotes**

**Email**

**Support**

1.  A process that keeps repeating
2.  Rules agreed with you
3.  A flow that runs by itself

1.  New order by email, PDF attached
2.  Items and quantities read
3.  Draft in your ERP, ready to confirm

1.  Quote unanswered for 7 days
2.  Tone and timing agreed
3.  Follow-up ready. Stops if they reply

1.  An abandoned cart
2.  Consent checked
3.  The right email goes out, once

1.  “Can I change the size?”
2.  Found in your terms
3.  Answer with its source, or to the team

## Fewer repeat answers.

Answers come from sources you approve and keep up to date.

If data is missing or a decision is needed, a person steps in.

In depth: [Customer support](https://stolenorbit.com/en/services/customer-support-automation/)

[The next step**Your company’s own AI, connected to everything.**](https://stolenorbit.com/en/services/#company-ai)