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AI rollout plan

Define how a project moves from testing into real operations. Increase exposure only after checking quality, review capacity and the handling of exceptions.

By Stolen OrbitRevision

When to use it and what to produce

Before activating a workflow, enabling external actions or extending an automation to new users and higher volumes.

A staged plan with owners, acceptance evidence and instructions for stopping and recovering work.

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1. Check entry conditions

Confirm the tested version is the version being released. The people operating the process must be able to find instructions, access and support channels.

See a worked example

Illustrative example: activate an identified version for one request category. The owner also verifies that rejected cases reach the manual work queue.

List configuration, systems, users and included case categories; explicitly separate what remains excluded.

Link evaluation results, integration tests, permissions and checks of the human review path.

Identify who authorises activation, who watches the first cases and who provides cover.

2. Define the stages

Choose a progression appropriate to the system’s effects. A read-only or draft stage can expose outcomes without executing final actions.

See a worked example

Illustrative example: generate internal drafts first, then enable them for a small reviewer group. Expansion depends on queue capacity as well as average quality.

Describe which cases enter each stage and how much evidence to gather before considering expansion.

Include critical errors, review time, queues, completion and reconciliation; set conditions appropriate to the risk.

Specify who decides to expand, correct or stop and which results they must examine.

3. Prepare stopping and recovery

Stopping software does not unsend emails or reverse completed writes. Plan how to distinguish completed, pending and uncertain cases.

See a worked example

Illustrative example: a duplicate order suspends automatic creation. Before reactivation, reconcile orders from the affected window and verify the correction.

Specify events requiring immediate suspension and problems that allow only one category to be restricted.

Explain how manual work resumes, how users are informed and how queued cases are preserved.

Define effect reconciliation, corrections, tests to repeat and conditions for enabling the workflow again.

Pitfalls to avoid

  • Using a calendar date as the only condition for expanding a release.
  • Testing the stop procedure only after the first incident.
  • Confusing a software rollback with reversal of effects already produced.

Take the next step together.

Use this document to start a discussion about scope, evaluation and project ownership.

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